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I will not do business with a company who does not stand by what their paid employees are offering to obtain customers. I will be looking for a new cable/tv/phone service provider. Buyer beware, if you deal with Mediacom, you may want to do some recording of your own, to protect your own interest. I think they realized that one of their sales representatives, who by the way are paid on commission, lied in order to make the sale and earn a nice commission. Well to my surprise, they can't bring up a call from a year ago, or so they say. When they didn't get back to me, I called them again. When I called Mediacom they issued a ticket number and said they would listen to the original phone call, they record all calls. At the end of one year my promo price disappeared and there was a substantial increase in my bill. Social media team was promised a promotional price good for a two year period of time. We would love to help fix any problem you have!
#Mediacom bill pay customer service free
If anyone else has issues, feel free to reach out to us. Please send me an email or get with me through one of the other means and I can take a look.
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Sandra Holweger - I apologize for the billing issues. Please reach out to us so I can help and make this right with you. The supervisor should have been more helpful and I would love to look into this.
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Sassysoutherner - I apologize for the issues porting your phone and with everything else. If you want to reach out to me I would love to look into this and get back with you. Jayquan - this doesn't seem like a normal DMCA issue and I am not aware of any charges such as this through us. I apologize for any poor service and would love to make things right for you. You can reach us directly by email at on twitter through our support or through our site forums at. Anyone who is having problems can contact us at the social media team for Mediacom anytime and we would be glad to assist with any issues. I am single mother I can lose my job because of Mediacom and also I lose 3 days of work. I am going to take legal action, enough is enough they cant play with people life and jobs. Horrible bad customer service, rude, disrespectful, and liars. Mediacom technical support Service don't have a word to said. I called at the Supervisor of the another company to ensure who was responsible, and I had him in the line from my cellphone, after 7 times or more times to lie to me, they don't realize that I was recording the conversation and also I have the Supervisor from the another company in the line, who clarify that his company wasn't responsible for that. the Customer Service lie to me and blame the another Company for this situation. I don't have service for 3 days, I call Mediacom to find out who was irresponsible for it. I am working at home, and jobb consists in receive inbound call. I had the most horrible experience with Mediacon, I swicht my phone service provider for meadicom by December ,and I really regret it.